Privacy Policy

Flow State Suite LLC (“we,” “us,” “our”) is an AI consulting and automation firm based in Johns Creek, Georgia. We build custom automation systems for small and mid-sized businesses.

This Privacy Policy describes how we collect, use, and protect information when you visit flowstatesuite.com (the “Site”) or contact us about our services.

Questions? Email us at flowstatesuite@gmail.com

When you fill out a contact or intake form, we collect:

• Your name and business name
• Your email address and/or phone number
• Information you choose to share about your business or needs

Automatically collected information (standard web server logs):

• Browser type and version
• Pages visited and time spent on the Site
• Referring URL
• IP address (not linked to identity)

We do not use tracking pixels, third-party ad networks, or behavioral analytics tools on this Site. We do not use Google Analytics or similar services.

We use the information you provide solely to:

• Respond to your inquiry or schedule a consultation
• Provide the services you request
• Send service-related communications (project updates, invoices)
• Comply with legal obligations

We do not sell, rent, or share your information with third parties for marketing purposes. We do not add you to marketing lists without your explicit consent.

Information you submit through this Site is received via email or form submission and stored in password-protected, access-controlled environments (Google Workspace). Only Matthew Eeuwes, Founder, has access to this information by default.

Data in transit is encrypted via HTTPS/TLS. We do not store payment information — all billing is processed through secure third-party payment providers.

We retain contact and inquiry records for up to 2 years from last contact, then delete them. You may request deletion at any time (see Section 7).

This Site does not use tracking cookies, advertising cookies, or third-party analytics cookies. Standard session cookies may be set by your browser for basic site functionality only. No cookie consent banner is required because we do not use non-essential cookies.

This Site may be hosted on infrastructure provided by third-party cloud providers. These providers process data on our behalf and are contractually bound to data security obligations.

If you click any external links on this Site (e.g., to schedule a call via a third-party scheduling tool), you leave our Site and that provider's own privacy policy applies.

You have the right to:

• Access — request a copy of the information we hold about you
• Correct — request correction of inaccurate information
• Delete — request deletion of your information (subject to legal retention requirements)
• Opt out — unsubscribe from any communications at any time

To exercise any of these rights, email flowstatesuite@gmail.com. We will respond within 10 business days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To exercise your CCPA rights, contact us at the email above.

This Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

We may update this Privacy Policy as our services evolve or as laws change. Material changes will be noted at the top of this page with an updated effective date. We encourage you to review this page periodically.

Matthew Eeuwes, Founder
Flow State Suite LLC
Johns Creek, Georgia
flowstatesuite@gmail.com
flowstatesuite.com